This Privacy Policy explains how e-Track Inc. (“Company”, “we”, “our”, “us”) collects, uses, discloses, and protects information about you when you visit our website, use our products, or otherwise interact with our services (collectively, the “Services”). By using our Services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

 

a. Personal Information

• We may collect personal information that you voluntarily provide to us when you interact with our Services. This includes, but is not limited to:

• Contact Information: Name, email address, mailing address, and phone number.

• Account Information: Username, password, and other details necessary for creating and managing your account.

• Payment Information: Credit/debit card details or other payment data, which is processed securely by our payment providers.

b. Non-Personal Information
We automatically collect non-personal information through cookies, web beacons, and other tracking technologies. This information may include your IP address, browser type, operating system, referring URLs, and other technical data that help us improve our Services.

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2. How We Use Your Information

We use your information for various purposes, including to:

• Provide, operate, and maintain our Services.

• Process transactions and send related information, such as confirmations and invoices.

• Respond to your comments, questions, and requests.

• Improve our Services and develop new products, features, and functionality.

• Monitor and analyze trends, usage, and activities on our Services.

• Comply with legal obligations and enforce our Terms and Conditions.

3. Legal Basis for Processing (For U.S. Users and Applicable State Laws)
In accordance with applicable U.S. privacy laws and, where relevant, the California Consumer Privacy Act (CCPA), our processing of your personal information is based on:

• Your consent.

• The necessity for the performance of a contract (e.g., to provide you with our Services).

• Compliance with legal obligations.

• Our legitimate interests, provided that such interests do not override your fundamental rights and freedoms.

4. Disclosure of Your Information
We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.

• Legal and Regulatory Authorities: In response to lawful requests, subpoenas, court orders, or legal processes.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

• Consent: With your consent or as otherwise disclosed at the time of collection.

5. Your Privacy Rights

a. Access and Control
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. For California residents, additional rights under the CCPA include:

• Right to Know: The right to request information about the personal data we have collected.

• Right to Delete: The right to request deletion of your personal data, subject to certain exceptions.

• Right to Opt-Out: The right to opt-out of the sale of your personal information (if applicable).

b. How to Exercise Your Rights
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

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6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You may set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of our Services may not function properly.

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7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of transmission over the internet or method of electronic storage is completely secure.

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8. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

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9. Children’s Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately so that we can take appropriate action.

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10. International Data Transfers
If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where the data protection laws may differ from those in your country. By using our Services, you consent to such transfers.

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11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.